At lorongjudi, we believe the fun of playing should always go hand in hand with self-control. We provide the tools, guidance, and support you need to ensure betting remains a healthy form of entertainment — not a burden.
Online betting is a legitimate and enjoyable form of entertainment when done responsibly. However, like any activity involving money and emotional appeal, it can become a problem if not managed wisely. At lorongjudi, we believe that providing a safe gaming environment is not just a legal obligation — it is our moral responsibility to every member who trusts this platform.
Many Malaysian users start out simply wanting to have fun and fill their leisure time. That is perfectly healthy. Problems arise when betting begins to interfere with daily life, personal relationships, or finances. That is why we have built a comprehensive responsible gaming framework — not as a formality, but as a genuine commitment.
This page is a comprehensive resource we have prepared to help you understand the risks, recognise warning signs, and use the control tools available to you. If at any point you feel betting has gone beyond a comfortable level, do not hesitate to act — we are here to help.
lorongjudi enforces a zero-tolerance policy on underage gambling. All members are required to complete an age verification process (KYC) before any betting activity is permitted.
Most gambling problems do not start suddenly — they develop gradually. Here are some early warning signs to watch for in yourself or someone you care about:
Identifying these signs early is the most important step. The sooner you act, the easier it is to regain control.
If you identify two or more of the above signs in yourself, we recommend using the self-control tools available in your account or contacting the lorongjudi support team immediately.
Many players successfully enjoy betting as a fun lifelong hobby — the secret is discipline and self-awareness. Here is a practical guide we encourage all lorongjudi members to follow:
Figures that reflect our commitment to protecting our members.
Malaysia Problem Gambling Helpline:
If you are in distress, contact Talian Kasih 15999 or seek assistance from the Malaysian Department of Social Welfare (JKM).
All of the following tools are available directly in your account settings — no need to contact support, no delays.
Set daily, weekly, or monthly deposit limits to ensure the amount you load into your account does not exceed your allocated budget. These limits take effect immediately and can be reduced at any time.
Set a time limit for each gaming session. The platform will alert you when time is almost up and automatically log you out once the limit is reached — preventing unintended extended sessions.
Set the maximum loss amount you are willing to absorb within a given period. Once this limit is reached, your betting session will be automatically stopped until the period resets.
Choose a break period ranging from 72 hours to 6 weeks. During the break, your account will be blocked from all betting activity. This gives you time to think clearly without any pressure.
For more serious cases, the self-exclusion option lets you fully block your account for 1, 3, or 5 years — or permanently. Any remaining balance in the account will be returned within the specified timeframe.
Disable all promotional emails, bonus notifications, and in-platform advertisements. This tool is useful for members who want to reduce the urge to play without having to close their account entirely.
All of the following tools can be accessed through the Account Settings → Responsible Gaming after logging in.
| Control Tools | Preferred Duration | Effective Date | Status |
|---|---|---|---|
| Daily Deposit Limit | 24-hour rollover | Immediately | Available |
| Weekly Deposit Limit | 7-day rollover | Immediately | Available |
| Monthly Deposit Limit | 30-day rollover | Immediately | Available |
| Session Time Limit | 30 min – 8 hours | Immediately | Available |
| Loss Limit | Daily / Weekly / Monthly | Immediately | Available |
| Cool-Off Period | 72h / 1wk / 1mth / 6mths | Immediately | Available |
| Temporary Self-Exclusion | 1 year / 3 years | Within 24 hours | Support Needed |
| Permanent Self-Exclusion | 5 years / Permanent | Within 24 hours | Support Needed |
| Block Promotional Notifications | No time limit | Immediately | Available |
Answer the following questions honestly. This questionnaire is not a clinical diagnosis — it is an initial guide to help you understand your relationship with betting.
If you answered "Yes" to three or more of the questions above, we recommend speaking with a counsellor or using the self-exclusion tool in your account.
Activating self-control tools on lorongjudi is simple and can be done on your own in under two minutes.
Click the Login button at the top of the page and securely enter your login credentials.
Click your profile icon in the top right corner and select "Account Settings" from the dropdown menu.
In the settings menu, look for the "Responsible Gaming" tab — all self-control tools are listed there.
Select the limit type, enter the desired value or duration, and confirm. Most limits take effect immediately.
For self-exclusion or situations requiring immediate intervention, our support team is available 24/7 via live chat.
Limits that have been set cannot be increased immediately — there is a 24 to 72-hour reflection period to protect you from impulsive decisions.
Answers to the most frequently asked questions by lorongjudi members regarding responsible gaming.