Lorongjudi Platform Terms and Conditions

1. Acceptance of Terms and Conditions

Welcome to lorongjudi. By accessing, browsing, registering, or using any part of the lorongjudi platform — whether through the official website or mobile app — you hereby confirm that you have read, understood, and agree to be bound by all Terms and Conditions stated in this document.

These Terms and Conditions constitute a legally binding agreement between you as the user and lorongjudi as the platform operator. If you do not agree with any part of these terms, you are not permitted to use lorongjudi services.

2. Member Registration Eligibility

To register and use lorongjudi services, you must meet all of the following eligibility requirements:

• At least 18 years old on the date of registration.
• Being a legally competent individual to enter into a binding agreement.
• Not being subject to any legal restrictions that prohibit participation in online gambling activities.
• Registering under your own name and not on behalf of any other person.
• Only holds one active account only — multiple account registrations by the same individual are strictly prohibited.

Lorongjudi reserves the right to request identity verification documents at any time to confirm your eligibility. The Know Your Customer (KYC) process is mandatory before any withdrawal is processed. Documents that may be required include a national ID, bank statement, or proof of current address.

3. Account Management

Each member is fully responsible for the security of their account. You are required to choose a strong password, enable two-factor authentication (2FA), and not share your login credentials with any party.

The account information you provide during registration must be accurate, complete, and up to date. Any changes to personal details such as name, address, or phone number must be updated via the account settings section or by contacting our support team.

• Passwords must contain at least 8 characters, including uppercase letters, lowercase letters, numbers, and symbols.
• Two-factor authentication (2FA) is strongly recommended and is available via an authenticator app or SMS.
• Inactive login sessions of 30 minutes will be automatically terminated for your security.
• Any suspicious activity on your account must be reported to the support team immediately.

Lorongjudi shall not be held liable for any losses arising from a member's failure to keep their login credentials confidential. If you suspect your account has been accessed without authorisation, please contact our support team via live chat immediately.

4. Deposits and Withdrawals

All financial transactions at lorongjudi are processed through secure, verified payment channels. The following are general guidelines that apply to all members:

Withdrawals will only be processed to the same payment method used for the deposit, or to a verified bank account registered under the member's name. Withdrawals to third-party accounts are strictly prohibited.

Lorongjudi reserves the right to request additional verification for withdrawals that exceed certain limits or appear unusual based on the account's transaction pattern. This process is part of our fraud prevention and anti-money laundering (AML) measures.

5. Bonuses and Promotions

Lorongjudi offers a variety of bonuses and promotions to both new and existing members. All bonuses are subject to specific terms and conditions stated on the relevant promotions page. The following are general rules that apply to all bonus types:

• Each promotion has a clearly stated validity period. Unused bonuses will expire automatically once that period ends.
• Wagering requirements must be met before any bonus winnings can be withdrawn. The wagering rate is typically between 20x and 40x depending on the bonus type.
• The welcome bonus is only available to new members making their first deposit. Only one welcome bonus is allowed per individual, IP address, and device.
• Lorongjudi reserves the right to cancel bonuses and any associated wins if there is evidence of bonus abuse or fraud.
• Bets placed on certain games may not count, or may only partially count, toward wagering requirements — please check the specific terms of each promotion.
• Bonuses cannot be transferred between accounts or directly converted to cash.

6. Game Rules

All games available at lorongjudi — including slots, Live Casino, Sports Betting, and table games — use certified Random Number Generators (RNG) or are operated by real dealers via secure live streams.

All game results are final once the transaction is completed. Any disputes regarding game outcomes must be submitted to the support team within 24 hours of the incident, along with sufficient evidence.

• Confirmed bets cannot be cancelled once the game has started.
• In the event of a technical disruption affecting game outcomes, lorongjudi will review the records and make a decision based on a fair compensation policy.
• Minimum and maximum wagering limits vary by game type and membership level.
• Lorongjudi reserves the right to suspend any game for maintenance or verification purposes without prior notice.

7. Prohibited Activities

To maintain platform integrity and fairness for all members, the following activities are strictly prohibited at lorongjudi:

1. Using automated software, bots, scripts, or any tools that assist in making wagering decisions automatically.
2. Any form of fraud, including the use of false account information or forged documents.
3. Money laundering or using the lorongjudi platform for any illegal financial activity.
4. Collusion between players in multiplayer games to gain an unfair advantage.
5. Exploiting bugs or technical vulnerabilities on the platform for personal gain.
6. Threatening, insulting, or harassing other members or lorongjudi staff.
7. Opening or using an account on behalf of another individual, including family members.
8. Any attempt to hack, disrupt, or compromise the security of the lorongjudi system.

Lorongjudi uses an advanced monitoring system that operates around the clock to detect any suspicious activity. Any account confirmed to be involved in prohibited activities will be blocked immediately without prior notice, and all balances and wins may be forfeited.

8. Privacy and Data Protection

Lorongjudi is committed to protecting the privacy and personal data of all members. All information collected is used solely for the purposes of providing services, processing transactions, fulfilling legal compliance requirements, and improving the user experience.

Your data is protected by 256-bit SSL encryption and stored on secure servers with strict access controls. lorongjudi will not sell, rent, or disclose your personal information to third parties without your consent, except as required by law or to meet compliance obligations.

For more information on how we collect, use, and protect your data, please refer to our Privacy Policy in full.

9. Account Suspension and Closure

Lorongjudi reserves the right to suspend or close any member's account for the following reasons:

• Violation of any Terms and Conditions stated in this document.
• Failure to complete the identity verification (KYC) process within the stipulated timeframe.
• Account closure requested by the member themselves via the self-exclusion tool.
• Instructions from legal authorities or regulatory bodies.
• Account inactivity for more than 12 consecutive months.

If your account is suspended due to a violation, you have the right to appeal within 30 days by contacting our support team. lorongjudi will review the appeal and issue a decision within 7 business days.

For accounts closed at the member's request with no violations, any eligible balance will be returned to your registered bank account once the verification process is complete.

10. Limitation of Liability

Lorongjudi provides its platform on an "as is" basis and makes no guarantee that the service will always be free from technical disruptions, errors, or delays. However, we are committed to minimising disruptions and ensuring high uptime.

Lorongjudi is not responsible for any losses caused by:

• Internet service disruptions or technical issues beyond our control.
• A member's failure to safeguard their account login credentials.
• Betting outcomes made voluntarily by the member.
• Changes to laws or regulations affecting the availability of services.

In all circumstances, lorongjudi's maximum liability to any member shall not exceed the total net deposits made by that member in the 30 days prior to the claim being raised.

11. Responsible Gaming

Lorongjudi genuinely cares about the well-being of all members. We provide a range of responsible gaming tools accessible through your account settings at any time, including deposit limits, loss limits, wagering limits, self-breaks, and full self-exclusion.

If you or someone you know is experiencing problems with gambling, please use the tools provided or contact our support team. We will help you find an appropriate solution without any judgment.

For more information on the responsible gaming tools and resources available, please visit the Responsible Gaming our.

12. Amendments to Terms and Termination of Service

Lorongjudi reserves the right to amend, modify, or replace any part of these Terms and Conditions at any time. Any material amendments will be communicated to members via in-platform notification or email at least 7 days before taking effect, except for changes required for legal or security reasons that demand immediate action.

Continued use of lorongjudi services after any amendment to the terms is considered your acceptance of the revised terms. If you do not agree with the new terms, you have the right to close your account and withdraw any eligible balance before the new terms take effect.

Lorongjudi also reserves the right to suspend or terminate any service, feature, or promotion at any time by providing reasonable notice to affected members.

These Terms and Conditions are governed by applicable law, and any disputes arising will be resolved through channels designated by the relevant regulatory authority. For any enquiries regarding these Terms and Conditions, please contact our support team via live chat or email at [email protected].